FAQ

Processing Time

  • The time needed to fill an order varies from 11-14 business days. 

Shipping FAQ

  • Buyers are responsible for providing an accurate and up-to-date shipping address.
  • If you need to make a change to your shipping address, we will do our best to accommodate you; however, processing begins immediately and there may be instances that your shipping label has been created and cannot be changed. Please contact USPS with your tracking number to have your package rerouted.

Returns, Exchanges, & Cancellations

  • At this time, returns, exchanges, and cancellations are not accepted.
  • If there is an issue with your order, please make sure to email mgmarketingco@outlook.com within 10 days of delivery to fix any issues & concerns.

 

How Can I Track My Order?

When you place an order, you will receive an email confirmation containing your order number. Once your order has shipped, you will then receive your tracking information, but please allow a few days for the tracking information to update.

Can I change something about my order and/or cancel it?

Once an order is made, no changes can be made. Including the item(s), and/or personal information. So please be sure of your size, color, and make sure to provide the correct address before placing an order. No cancellations are allowed at this time.